Shipping Policy

Shipping Policy

Last updated: June 2026

Thank you for shopping with Osoria. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Times

As Osoria operates on a dropshipping model, products are shipped directly from our suppliers. Estimated delivery times are:

  • Standard Shipping: 7–20 business days
  • Express Shipping: 5–10 business days (where available)

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. We occasionally offer free shipping promotions — check our website for current offers.

4. International Shipping

We ship worldwide. International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website. Please allow up to 5 business days for tracking information to update.

6. Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at josefrilke878@gmail.com or call +1 (309) 300-9275. We will investigate and work to resolve the issue as quickly as possible.

7. Incorrect Address

Please ensure your shipping address is correct at the time of purchase. Osoria is not responsible for orders delivered to an incorrect address provided by the customer.

8. Contact Us